Academic Credentials
A.A.S. in Graphic Design Technology
Santa Fe Community College
Gainesville, FL (2002)
B.S. in Communication
Southeastern University
Lakeland, FL (2006)
Career Profile
2007-2009
Full time Web Assistant Designer
Conceptual Arts, Inc. Gainesville, Florida.
Responsibilities include building and maintaining client websites and database information.
2007
Full time Teller
Washington Mutual, Lakeland, Florida.
Responsibilities include handling customer bank transactions,
and handling customer service requests.
2006 – 2007
Part/Full time Wine Associate
Cork & Olive, Lakeland, Florida.
Responsibilities include selling wine, handling customer requests, and
general upkeep of the store.
2004 – 2006
Part time Webmaster/Graphic Designer
First Assembly of God, Gainesville, Florida.
Responsibilities include design and regular maintenance of church website, and completing various graphic design tasks.
2003 – 2004
Full time Customer Service Representative
Cingular Wireless, Ocala Florida.
Responsibilities include handling all customer calls regarding technical issues (first level of support), billing questions and requests, handling payments and payment arrangements, explaining and adjusting rate plans and features to best suit customer needs, processing orders for new phone upgrades, and properly routing calls that required further assistance.
2003 – 2003
Full time Customer Service Associate
Renaissance Printing, Gainesville, Florida.
Responsibilities included working with clients on orders, running various copy machines, handling phone calls (multi- line system), and printing customer files from disk on PC s and Macs.
2000 – 2003
Part time Office Assistant/Graphic Designer
First Assembly of God, Gainesville, Florida.
Responsibilities have included many graphic design tasks as well as office tasks.
2002 – 2004
Production Manager/ Webmaster/ On-Air Personality
91.7 WJLF, Gainesville, Florida.
Responsibilities included being a disc jockey during the week, upkeep
and maintenance of the Station website, as well as many radio production tasks.
Skills
HTML
CSS
Win/Mac
Photoshop
Flash
Audition/CEPro/Audacity
Video Editing
Studio/Field Camera Operation
Production Assistance (Various)
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